Firestone Complete Auto Care

I recently visited the Culver City Firestone for a vehicle inspection required for my Lyft application. I was extremely disappointed with the service I received. Despite my vehicle being in perfect condition, I was told there were numerous issues, including unnecessary repairs and part replacements. It was clear that they were simply trying to make money by recommending work that wasn’t needed. Th…

I would like to rave about the excellent service I received from Firestone Complete Auto Care this weekend. Manager Jose provided excellent advice and direction for the service my car needed. With that being said, Carlos G., Service Advisor, provided exemplary customer service and assistance. I met him early Sunday morning-while he was opening the shop. He listened to me as I discussed the concern…

My experience at Firestone was very positive. The communication were terrific from start to finish. Jose and his team of techs were patient and friendly with all my questions. They were very knowledgeable and clear about all the issues, pricing and timing. The itemized list of concerns were easy to understand and the principle problem seems to have been correctly repaired. I have no hesitancy in g…

I was a person who always brought our cars to the dealership and, out of nowhere, my wife's dealer closed in Santa Monica. I needed to find someone closer - a friend recommended this Firestone and I am so glad they did - they have been great as they have serviced her Mini Cooper Countryman and my son's Audi A5 many times over the past few years - the staff has always been super accomodat…

I came in to check tire pressure. Luis was so nice and quick to attend to my car. I was out of there in less than 5 minutes. Thank you!! The parking lot is small but they do a great job compacting the cars in the lot giving you space to drive in.